Siebert Inbound Call Handling

Control your calls on any number, anywhere, from any device..

..Instant call management for smart businesses
   What is Inbound?

Inbound is a telephony service for both geographic and nongeographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business with the perfect customer service.
Available as Contact Point, Contact Path and Contact Pro.
Siebert's Inbound services need no capital outlay, can be set up in minutes for maximum operational flexibility, and are incredibly
easy to use
thereby increasing the productivity of your business.

So if you’re looking for feature rich network services that are scalable and cost effective without capital expense and you want all this through an easy to use web interface that allows you to make changes live in an instant, we have the right Inbound solution for you.

FROM SIMPLE CALL ROUTING TO COMPLEX CALL CENTRE SERVICES

We’ve got the right Inbound service to suit your business:


Contact Point – ideal for the sole trader/single site business who wants to set up and change their call routing according to opening hours/staff availability.


Contact Path – suitable for multi site/multi department organisations that are looking to route calls according to who the caller is, by caller’s location to the nearest office, or the relevant account manager. Hunt group routing across particular teams is also possible.

Contact Pro – provides complex, reliable call centre functionality, suited to businesses that place high value on customer service and who are looking to deal with incoming enquiries effectively without missing a call.

THE BENEFITS OF INBOUND
• Use with any number, anywhere, from any device – the service is available on both geographic (01/02) and non-geographic (08/03) numbers and is accessed through a secure user friendly website that can be accessed from any device.
• Easy to use – the entire service is designed to be jargon free, intuitive, and enables you to become very productive, very quickly.
• Immediate to set up – everything’s online and directly feeds into Gamma Telecom’s network giving the ability to instantly create or make changes to call plans, announcements and other features.
• No capital outlay – no set up costs means that it can be funded out of operational spend,
enabling quick decision making and implementation.

 

INTRODUCTION TO SIEBERT'S INBOUND CALL MANAGEMENT SERVICE
 



If you want to know more call us FREE or click the  Enquiry panel on the right of this page