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Siebert know the telecoms business inside out - we expect that - but they have also worked at understanding our business so when they give us advice it's generally very good advice that is relevant to our current position and to our future goals. IT Manager. Major Scottish Clothing brand. Perthshire

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Auto-receptionists....

.....never sleep - never take breaks, never have holidays, never make mistakes, never ask for a pay rise and can answer multiple calls simultaneously

You don't need a second chance to make a good first impression.
An auto-receptionist can be used to answer your incoming calls first - or as an overflow facility when your main reception is busy or unavailable.

You set the rules. We set up the Auto-receptionist and show you how easily you can administer it to make changes as your circumstances or needs change.

Call now on 0808 178 7077

As you’d expect there are no two Auto-receptionists set up the same.
Depending on our customer’s needs we set them up to:-

Answer all calls immediately
Answer only selective calls immediately
Answer calls only in busy periods
Answer only requests for directions
Answer sales calls – ask the caller very nicely for their name/address/telephone number/postcode etc to be followed up by the sales team.
Answer only calls for information requests to be sent out
Answer only to advise of opening times or branch locations
Handle all combinations of the above

Reduce or control staff costs
Provide highly efficient out of hours services at very low/no cost
Eliminate the need to hire temps in main reception or customer-facing departments to cover absenteeism.
Tie in to advertising campaigns to handle response
Reduce the need to rent multiple direct dial numbers
Provide high quality customer care regimes with minimum staff.