Case Studies

Solicitors

Lawyers

How a 100 year old firm of lawyers linked three sites, enjoys free phone calls and enabled fee-earners to work seamlessly from any location.

 

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Travel Agents

Travel Agents

How Scotland's leading Travel Agents use telecommunications to maintain their market advantage by responding  immediately to their customers needs.

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Housing Association

Housing Association

How a housing association uses telecommunications to run a remote office without a telephone system and handles up to 900 calls a day whilst providing a top-drawer 24/7 emergency repair service.

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Coffee Importer

Coffee Importer

How one of the UK's premier coffee importers and distributors uses telecommuncations to drive industry-leading 24/7 365 day service levels.
They answer 96% of calls within 10 seconds and their engineers fix 99% of reported faults first time.

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Financial Services

Financial Services

How a Scottish Financial & Insolvency services business used the connectivity between telecoms and CRM systems to generate up to 10,000 outbound sales and marketing calls per week and capture a sizeable share of a huge potential market.

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