Siebert have supplied and supported our telecommunications systems for in excess of 10 years. We’ve been approached by other suppliers but have felt no need to change due to the level of service we receive from Siebert. Their after sales support is to
be commended. If we ever have a problem with the system, a simple phone call is all that is necessary.
Office Manager. Steel stockholding company. Stirling.
You are here: Home >
About Us >
How We Make it Easier > Resolving Issues Fast
How we make it easier to resolve queries and issues
By providing a range of on-site maintenance cover options to suit your needs
By giving you access to our Service & Support helpdesks by:-
- Direct telephone
- Email
- Web
By providing local engineers:-
Who can be on site quickly where required
Who can quickly and securely access your system remotely
Who can provide immediate telephone support
By providing 24/7 access to duty engineers for customers with Out of Hours cover
By holding system back-ups
By giving you web access to manufacturers guides and training resources