Siebert Telecom Solutions
In our early days, we built our business on providing business telephone systems which were simple, practical and effective but let's face it; the technology was simpler then too. Average office phone systems were simple PBX systems which were basically switches connecting extensions to lines.
Nowadays the technology is much more sophisticated and dynamic and the options available to our customers are far wider.
The business telephone systems we provide solve real problems and enable and empower organisations across Scotland to communicate, analyse, test markets, sell more and provide their customers with an extraordinary customer service whilst reducing and controlling operating and human resources costs
Achieving the customer's objective is always our main consideration. Our customers don't need techno-babble. They don’t want to pay more for something they don’t need but what’s the point of a cheap system if it doesn’t give you the benefits and outcome you need either?
We have the same approach with all of our customers - we don't try to baffle anyone with jargon. If jargon crops up, we explain it. We'll tell you exactly how we see things whether that's good news or not so all of your options will be clear to you. The first step in arriving at a great solution is to talk. We like to think we're pretty good communicators.
We understand complex telephone systems and communications technology but we do like to keep things simple.
We’ll start by getting a very accurate picture of what your current office phone system resources are. When we understand where the starting point is we can design solutions which take into account your legacy equipment, systems or even contracts so you gain the maximum benefit from your previous investments and require the minimum new investment to achieve your new objectives.
We like our customers to understand and appreciate the solutions we offer so that they can get the maximum value from them.
If a picture is worth a thousand words, a demonstration must be worth a lot more.
We've built one of the most impressive demonstration suites in Scotland.
Our view is that wherever possible you should try it before you buy it. It is not uncommon for some salespeople to say ‘No problem – our super-duper new business phone systems can do this or do that’
It turns out that it’s not quite what you thought it was going to be. It kind of works but not really the way you thought it would.
It’s all very well to come up with a solution which should work in theory.
It’s quite another to come up with one that does work beautifully. We encourage all of our existing and new customers to visit our demonstration suite.
Come over and have us set up our Avaya and Toshiba phone systems to do exactly what you need. Play with them, mess around with them, and change things until they do exactly what you want. We’ll give you advice and suggestions for sure but at the end of the day we believe that if it doesn’t do exactly what you want it to do then don’t buy it.